A discussion on whether it is possible for an organisation to develop a knowledge base which is more than the sum of its individual employees’ knowledge.
This paper examines how knowledge management is one of the hottest subjects in management studies due to the changing paradigm of management as we enter the 21st century. It attempts to show that it is possible for an organisation to develop a knowledge base, which is more than the sum of its individual employees? knowledge. It reviews the guidance given by the management literature and considers some of the important points. It also looks at some companies that have been successful in their implementation of a knowledge management system.
Outline
Introduction
Knowledge Management
Knowledge Creation
Learning Organisation
Obstacles to Creating a Knowledge Base
Knowledge Sharing
Characteristics of an Effective KM System
Knowledge Management ? 2 Different Opinions
Success Stories
Conclusions
Outline
Introduction
Knowledge Management
Knowledge Creation
Learning Organisation
Obstacles to Creating a Knowledge Base
Knowledge Sharing
Characteristics of an Effective KM System
Knowledge Management ? 2 Different Opinions
Success Stories
Conclusions
KPMG recently surveyed over 400 organisations in the UK, mainland Europe and the US and found 81% had or were considering a knowledge management program, 79% believed that knowledge management can play an extremely significant or significant role in improving competitive advantage. (KPGM Knowledge management Research Report) Similarly, a survey by PriceWaterhouseCoopers showed that 97 % of senior executives believe that knowledge management is a critical issue for them. A more telling survey conducted by Tacit was that of individuals working at the interface between creating/using knowledge. In a survey of professional, managerial, and technical knowledge workers Tacit investigated employees opinion on how their employers handled knowledge sharing. The findings of the Tacit survey illustrate a serious problem, valuable knowledge is available &/or created within the organisation, but is not utilised efficiently.