Businss Communication Trends
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Business Communication Trends
Today, communication is an important factor in determining if a business will be successful. If communication does not exist amongst the employees within a business, chances are the business may be unsuccessful. Many businesses have implemented resources for communication that fit their needs. Communication is not only verbal; it can also be in the form of nonverbal documentation. Business communication is how a message is sent and or received. Most businesses depend on efficient and effective communication. Trendy business communications are an important asset for many businesses daily operations. With these trends business are able to generate tangible assets and build positive relationships.
In the banking industry, communication is very important to both internal and external parties. My daily communication includes face to face, phone conversations, emails, memos and daily reports. The role that communication plays in my day to day work activities is critical for me and my team to be successful. My daily communications are not just limited to interactions with team member; external communications are a major part of my daily activity. Without effective communication, the needs of my customers would not be met and my team would not be productive.
Current business communications are far different then those from the past. The demand for improved communications has caused them to change. In order for me to maintain organization in my daily routine, a very structured form of communication must be maintained. It is very important for me and my staff to communicate with everything that we do. Good communication in business is about sharing information in ways that is useful to my coworkers, and the customers when profiling to meet their needs. As a Financial Savings Specialist, it is important for me to profile customers by communicating with the verbal and nonverbal in order to determine what products are best suited for them. As the branch manager, communication is important to motivate team members and keep everyone current on changes within the organization. The forms of communication that I most often use are e-mail, written correspondence and verbal phone communication. Maintaining high levels of both internal and external communication help me manage my daily work activities, allowing me to provide excellent customer service.
Working for the same organization for more than 10 years, may communication trends have changed. As a new hire the only communication that was experienced was with immediate supervisors and customers. Important messages from upper management were received by mass faxing, which was very time consuming. Just as times have changed, so have the communication trends. Today all employees have email accounts allowing everyone to receive important messages in a timely manner. The fax machine is no longer used since we now have a scanner, allowing us to upload documents into our email. This new form of communication is far better. Email allows upper management to send email of importance to everyone in second. This form is considered to be the effective tool for conveying the information.
Communication is an essential component for a business to be successful. Without a good line of communication many misunderstandings will occur within the business that will cost the business time, effort, lost goodwill and sometimes legal problems and not to mention money. The current business communication trends have changed along with the advancements of today??™s technology.