Communication in the business context stands as a major subject in business literature, showing its importance and the value placed on it by the business community. As Marty Blalock writes, Good communication matters because business organizations are made up of people (para. 1). My own experience shows me how important communication is both as a sender and a receiver, meaning how I communicate with others and how I understand what others are communicating to me. In every position I have had, including my current position, effective communication has been the central and most important aspect, from answering telephones, directing…